1. Introduction
Welcome to DreamFX ("the Service", "we", "us", "our"), developed and operated by Uplink Mobile LLC. We respect your privacy and are committed to protecting your personal information in compliance with applicable data protection laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) in the United Arab Emirates. This policy outlines our practices concerning the collection, use, and disclosure of your information when using our application.
2. Information We Collect
We collect only the minimum data necessary to provide and operate the application:
- Account Identifiers: A unique user identification token or credential used strictly to maintain your session and preferences.
- User-Uploaded Content: Photos and images that you voluntarily upload to generate video transformations via our AI models.
- Generated Outputs: Short videos generated by the application, stored temporarily to allow you to preview and download them.
- Technical and Usage Data: IP address, device type, operating system version, browser information, and non-identifying diagnostic logs for performance monitoring.
3. How We Use Your Information
Your data is processed strictly for the following purposes:
- To enable the core functionalities of the AI image-to-video processing service.
- To maintain and authenticate your active session within the application.
- To provide customer support and troubleshoot technical bugs.
- To enforce security measures and prevent abuse of our platform.
4. Sharing and Third-Party Service Providers
We do not sell, rent, or trade your personal data. We only share information with authorized infrastructure and processing partners under strict confidentiality agreements:
- AI Model Providers: Uploaded media is securely transferred to specialized artificial intelligence computing partners (including Runway, Luma, and Kling AI) strictly for the purpose of processing and rendering the requested video animations.
- Hosting and Infrastructure: Secure cloud servers and data storage providers (such as AWS) to host the application backend.
- Legal Compliance: We may disclose data if required to do so by applicable law, regulation, or a valid legal process.
5. Data Retention and Deletion
- Uploaded Source Images: Stored transiently and permanently deleted from our processing queue within 30 days of generation.
- Rendered Videos: Retained in your temporary account gallery until you choose to delete them, or automatically cleared after 90 days of account inactivity.
- Deletion Requests: You may request the immediate deletion of your account and any associated media by contacting our support team.
6. Security
We implement industry-standard encryption protocols (HTTPS / TLS) for all incoming and outgoing data transmissions. Access to server infrastructure is restricted to authorized personnel using role-based access controls.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Restrict or object to the processing of your data.
- Request portability of your data to another provider.
- Lodge a complaint with the relevant data protection authority in your country.
8. International Data Transfers
Your data may be processed outside your country of residence via our AI providers (which may be located in the United States or Singapore). We apply appropriate contractual safeguards to protect your data in accordance with applicable data protection requirements.
9. Cookies and Sessions
We use a single session cookie (PHPSESSID) solely to keep you signed in during your visit. We do not use third-party tracking cookies or advertising cookies.
10. Children's Privacy
DreamFX is not intended for use by anyone under the age of 18. We do not knowingly collect or solicit personal information from minors. If we discover that a minor's information has been provided without parental consent, we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect enhancements in our service or changes in applicable legal standards. Any revisions will be published on this URL with an updated revision date.